DESIGNING A FUTURE-READY DIGITAL BANK FOR A LOCAL MARKET
Challenge
Our client, a local EMEA bank, aimed to enter the digital banking space but lacked clarity on what the market truly needed and how to position itself as a key player over the next 3 - 5 years.
The challenge was to define a clear strategy and value proposition that addressed local customer expectations and competitive dynamics.

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Approach
Through comprehensive market, trend, customer, and competitor research, we uncovered needs and opportunities for the bank along 5 key personas.
Building on this, we co-developed and validated and iterated various propositions. The ones with the strongest potential to build a future-proof, integrated offering were then included into a Board proposal and roadmap.
Outcome
Our collaboration resulted in a clear, actionable roadmap & decision basis for digital banking market entry and growth.
The client is now set to subsequently launch two initial propositions, forming the foundation for a fully integrated digital banking offering designed to meet evolving market needs and secure a strong position in the coming years.

"Bluemorrow played a pivotal role with their deep expertise and structured approach to explore digital banking offerings. They enabled us to shape a clear, convincing proposal which received full approval from the Board."
Months project duration
Personas developed
Ideas generated
Propositions validated
DRIVING IMPACT THROUGH INNOVATION AND GROWTH

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